Guest Room Status
The various room codes represent the different guest room status. These are meant to simplify the operations of the department as well as to universify codes in the industry. Various codes are -
Room Status | Code | Definition |
Occupied Room | O or OCC | A room in which a guest is staying. |
Complimentary Room | Comp. | The room is occupied but the guest is not to be charged for its use |
Vacant | V | The room has been cleaned, inspected, ready for sale but not occupied for past last night |
Vacant Ready/Vacant Clean | VR/VC | Room is ready for sale (Room has been cleaned, inspected and is ready for arriving guest). This room was occupied for last night. |
On-charge room/Vacant Dirty | O/C or VD | Room is not ready for sale (The guest has departed, but the room has not yet been cleaned and inspected) |
Do not disturb | DND | The guest has requested not to be disturbed. |
Out-of-order room | OOO | The room cannot be assigned to a guest. It may need maintenance work to be done,. |
Scanty Baggage | SB | When a guest carries very light baggage / luggage which can be easily taken out. |
Did not check out | DNCO | The guest made arrangements to settle his / her account but has left without informing the front office. |
Check-out /vacated/departure room | CO or C/O | The guest has settled his/her account, returned the room keys and left the hotel. |
Luggage in | L | The guest‘s luggage is in the room but the bed has not been slept in. |
Under repair room | UR | The guestroom is not to be assigned to any guest as repair work is being carried out. |
No luggage/ no baggage | NL or NB | The guest is staying in the room but does not have luggage. |
Double – lock room | DL | A room which has been double- locked. No other key can open this door except the grandmaster key or the emergency key. |
Not Clear | NC | Front Office has not communicated Housekeeping to clean and clear the room. The guest has settled his/her account and left the hotel. |
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