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Guest Room Status

GUEST ROOM STATUS

The various room codes represent the different guest room status. These are meant to simplify the operations of the department as well as to universify codes in the industry. Various codes are -

Room Status

Code

Definition

Occupied Room

O or OCC

A room in which a guest is staying.

Complimentary Room

Comp.

The room is occupied but the guest is not to be charged for its use

Vacant

V

The room has been cleaned, inspected, ready for sale but not occupied for past last night


Vacant Ready/Vacant Clean


VR/VC

Room is ready for sale (Room has been cleaned, inspected and is ready for arriving guest). This room was occupied for last night.

On-charge room/Vacant Dirty

O/C or VD

Room is not ready for sale (The guest has departed, but the room has not yet been cleaned and inspected)

Do not disturb

DND

The guest has requested not to be disturbed.

Out-of-order room

OOO

The room cannot be assigned to a guest. It may need maintenance work to be done,.

Scanty Baggage

SB

When a guest carries very light baggage / luggage which can be easily taken out.

Did not check out

DNCO

The guest made arrangements to settle his / her account but has left without informing the front office.

Check-out

/vacated/departure room

CO or C/O

The guest has settled his/her account, returned the room keys and left the hotel.

Luggage in

L

The guest‘s luggage is in the room but the bed has not been slept in.

Under repair room

UR

The guestroom is not to be assigned to any guest as repair work is being carried out.

No luggage/ no baggage

NL or NB

The guest is staying in the room but does not have luggage.


Double – lock room


DL

A room which has been double- locked. No other key can open this door except the grandmaster key or the emergency key.

Not Clear

NC

Front Office has not communicated Housekeeping to clean and clear the room. The guest has settled his/her account and left the hotel.


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